Experienced Professional available for your Helpdesk Services, Systems Administration and Application Support requirements.
Current:
Information Management & IT Officer at the Scotch Whisky Association, Edinburgh
Previous Contracts & Employment:
IT Systems Audit and Administrator at Age Scotland (Age UK) in Edinburgh
Royal College of Surgeons of Edinburgh: IT Systems Administrator
Scottish Government : 2nd Line Support Administrator.
Revenue Scotland, Nuance communications, Axios Systems, IBM UK, Rocco Forte Hotels & Resorts
Experience in years
ITC Service Desk & Support 20+
Customer Service 20+
Incident Management 15+
Application/ SW Support 15+
Desktop / HW Support 15+
Microsoft Office (Word) 15+
Microsoft Office (Excel) 10+
Team Supervision 10+
Staff Training / Facilitator 10+
Social & Digital Media 10+
Event/Conference Ops Man. 05+
Hotel Duty Management 05+
Languages
Dutch Native
English Fluent (25+ yrs)
German Conversational
Skills in using PC, IT & Web
ITIL Foundation, MS
Windows: 10 / 8.1 / 7
MS
Office: 2010/2013/2016 & 365
VOIP systems: Skype / Nortel / Cisco / Mitel
GDPR, Search & Logging Systems for Support Service Desks and IT
Services, SCCM, Active Directory. MS Exchange. Laptops,
Netbooks, Mobiles, Android Tablets & apps
Jungleboy Limited Company Since 2015
Based in Edinburgh, Scotland
Company Director: Rayan de Zeeuw
Registered in England 09458795
Mansion House, Manchester Road, Altrincham, Cheshire. WA14 4RW
You can contact me by using the form below
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